Privacy Policy

SMMNEER LIMITED (company number 17466938) is responsible for the personal information described in this notice. Privacy questions and rights requests can be sent to smmneer@outlook.com or our registered office at 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE.

We may collect information you provide by email, phone or through the website.

• Identity and contact details, such as your name, email, phone number and address.
• Order and payment records. We do not need to retain complete payment card details when a payment provider handles them.
• Account, course access, support correspondence and technical security information.
• Your communications, preferences and lawful marketing choices.

We use personal information to respond to enquiries, verify orders, create student access, deliver courses, provide support, keep records, prevent misuse and meet legal obligations. Our lawful bases may include performing our contract with you, complying with law, legitimate interests in operating and protecting the service, and consent where required.

We may use trusted providers for hosting, authentication, communications, payments and professional advice. They may only process information for agreed purposes and must protect it. If information is processed outside the UK, we use appropriate legal safeguards where required.

We keep information only as long as reasonably necessary for the purpose collected, including course delivery, account security, tax, accounting and dispute records. Retention periods vary by record type. We use proportionate organisational and technical measures to protect information.

Depending on the circumstances, you may ask to access, correct, erase, restrict or transfer your information, object to certain processing, or withdraw consent. You may also complain to the UK Information Commissioner’s Office. Some rights are subject to legal exceptions.

We may update this notice when our services or legal obligations change. The date shown at the top identifies the latest version.